Fees You Will See
Stripe Processing Fees
Standard = 2.9% + $.30 each transaction (Visa, MC, etc.)
Discount = 2.2% + $.30 each transaction (Visa, MC, etc.)
AmEx = 3.5%
Harness cannot identify the card type prior to the donation being made so the suggested cover fee rate will be either the Standard or Discount rate for Visa/MCMonthly Subscriptions/Donations = the fees above + 0.5%
*Stripe charges a 0.5% fee for every recurring charge processed on the account (in addition to the processing fees charged separately). Harness includes this fee in the total fee coverage option for monthly gifts in the Harness checkout experience.
Harness Platform Fees
Standard = 3%
Premier = 1%
Advanced = 0.5%
How it breaks down π
Depending on what Harness plan you've subscribed to & what Stripe rate you're subscribed to, these are the fees you can expect to see:
One-Time & Round-Up Donations
*average 90% of donors cover the entire processing fee so you don't have to π
Harness Advanced Plan + Stripe Standard Rate = 3.4% + $.30 (4% if AmEx)
Harness Advanced Plan + Stripe Discount Rate = 2.7% + $.30 (4% if AmEx)
Harness Premier Plan + Stripe Standard Rate = 3.9% + $.30 (4.5% if AmEx)
Harness Premier Plan + Stripe Discount Rate = 3.2% + $.30 (4.5% if AmEx)
Harness Standard Plan + Stripe Standard Rate = 5.9% + $.30 (6.5% if AmEx)
Harness Standard Plan + Stripe Discount Rate = 5.2% + $.30 (6.5% if AmEx)
Monthly Donations
*average 90% of donors cover the entire processing fee so you don't have to π
Harness Advanced Plan + Stripe Standard Rate + Monthly gift = 3.9% + $.30 (4.5% if AmEx)
Harness Advanced Plan + Stripe Discount Rate + Monthly gift = 3.2% + $.30 (4.5% if AmEx)
Harness Premier Plan + Stripe Standard + Monthly gift = 4.4% + $.30 (5% if AmEx)
Harness Premier Plan + Stripe Discount + Monthly gift = 3.7% + $.30 (5% if AmEx)
Harness Standard Plan + Stripe Standard Rate + Monthly gift = 6.4% + $.30 (7% if AmEx)
Harness Standard Plan + Stripe Discount Rate + Monthly Gift = 5.7% + $.30 (7% if AmEx)
Troubleshooting
If you're experiencing fee discrepancies in your report, let's take a look at these elements:
Did the donor pay with an AmEx?
AmEx charges 3.5% (instead of 2.2 or 2.9% + $.30) & our system cannot recognize and auto-adjust the rate to 3.5% for AmEx cardsIs the donation recurring (monthly)?
Stripe charges an additional 0.5% that they actually charge you separately from the individual donation/transaction & our system does account for thisHave you received Stripe's non-profit discount & shared with Harness that you have?
Stripe offers a discount but does not inform Harness when you've been approved for it. Our platform by default recommends donors cover Stripe's standard rate until you let us know you've been approved for the discount rate.Do you have a special pricing arrangement with Stripe that differs from their standard rates?
Our platform can only reflect Stripe's standard or non-profit discount rate.Stripe made an error in the fees they charged you.
Please contact Stripe Support directly for assistance.
Learn More
Stripe's Non-Profit Discount