All Collections
Settings
Account
Harness Support πŸ’ͺ
Harness Support πŸ’ͺ

How & where to find help.

Megan Carlson Kladakis avatar
Written by Megan Carlson Kladakis
Updated over a week ago

πŸ”₯ Experiencing a technical issue? Submit a ticket to our Tech team

β¬†οΈπŸŽ“ Want to upgrade to a plan with more support options? Chat us via the bubble in the bottom left corner of this screen & Admin Dashboard

ADVANCED PLAN SUPPORT

(Monday - Friday, 9 am - 5 pm EST)

  • Chat > bubble in the bottom left corner of this screen & Admin Dashboard

  • Zoom Calls - 4x/month *request link from your Success Specialist

  • No direct line phone calls

PREMIER PLAN SUPPORT

(Monday - Friday, 9 am - 5 pm EST)

  • Chat > bubble in the bottom left corner of this screen & Admin Dashboard

  • Zoom Calls - 1x/month *request link from your Success Specialist

  • No direct line phone calls

BASIC PLAN SUPPORT
(Monday - Friday, 9 am - 5 pm EST)


Help Center Tutorial


How to Download Your Chat Transcript

Did this answer your question?