My Harness Account

Updating billing, changing subscriptions & more! πŸ’»

Megan Carlson Kladakis avatar
Written by Megan Carlson Kladakis
Updated over a week ago
  1. What subscription plan options does Harness offer?
    We offer convenient, no-contract monthly quarterly and annual plans. Check out our pricing page & features here.
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  2. How do I upgrade/downgrade my Harness subscription plan?
    Chat with one of our Success Specialists via the blue chat bubble in the bottom left corner of your screen or via [email protected]. You can review plan feature differences here.
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  3. How do I update my card on file for Harness billing?
    ​Click here to visit your Harness Admin Dashboard Settings > Billing & select "Edit/Change Billing" under BILLING INFORMATION.
    Questions? Contact our Support Specialists at [email protected]
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  4. How do I view/download invoices/receipts for our monthly payments to Harness?
    ​Click here to visit your Harness Admin Dashboard Settings > Billing & select "Download" under Invoices. We also automatically email a receipt to your Admin who created your Stripe billing information with us.
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  5. How do I cancel my Harness account?
    We're here for you & want to make sure you're getting the best value & support! Please contact us at [email protected] with your concerns so we can help and discuss next steps.
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  6. How do I change my organization's name in Harness?
    From your Settings > Organization tab, simply type in your preferred name under the "Organization Name" section.
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  7. How do I update my Harness giving page's subdomain?
    Please contact us at [email protected] with the subdomain you'd prefer. (Usually your name or acronym is best.)

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